We love hearing these stories! I'm sure she'll really appreciate your kind words! To protect your privacy, you can email your contact details to customerexperience@auswidebank.com.au. For example the Adani project. I’ve been with Auswide for about 5 years moving from one of the major banks. I'll be sure to let the team in Rockhampton know. Started with a small personal loan and now I have moved all my banking including my mortgage to Auswide. Auswide Bank Fixed Home Loan (Owner Occupier, Principal & Interest, LVR<90%) review Overall rating 10 / 10 Very friendly staff who are always willing to help We have been with this bank since they first started as Mackay Permanent and now as a bank. Well it's over 5 years on and we are selling the property in QLD to buy in WA and Auswide I would say have got worse if that's possible. Wow! I'm sure Jess will be thrilled to hear your feedback. I would absolutely recommend Auswide Bank to anyone who had the opportunity to shift their banking to them. Write a review on ProductReview.com.au! While Mozo attempts to make a wide range of products and providers available via its site it may not cover all the options available to you. Thanks Louise! ProductReview.com.au has affiliate partnerships. Great local friendly and competitive interest rates. Thanks so much for sharing your feedback! Short wait times and super helpful. Wow! The service we have received has always been good but I do have to say there is one member of your team in Yeppoon that always stands out. Came across Auswide Bank via membership of National Seniors Australia. However the service from staff at Mackay Canelands is outstanding. Although what has kept me here is their team members attitude and repour, I find them to be friendly, professional, attentive and do their best to tailor the experience. Thanks so much for sharing your feedback! 6 weeks for a pre-approval, keep requesting more and more documents that they already had, delaying constantly. Amanda Williams our lending consultant was amazing!!! I am Australian from Brisbane working overseas...am I eligible for a home loan to buy a house for my wife and kids in Brisbane? I've been with Auswide since Q4 2019. mozo.com.au © Copyright 2008-2020 Mozo Pty Ltd. All Rights Reserved. Customer service on point! Is there a Auswide bank in Tasmania?. Courteous staff without being over annoying or trying to cross sell products. Thank you ladies!! Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships. Listing monitored by Auswide Bank representatives. Wow! We applied online for a personal loan and were contacted by Katrina within an hour. Auswide Bank. I have banked with Auswide Bank since moving from a bigger bank around two years ago, and it was the best banking decision I have made. I consider they give the best service among banks. **Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012. She cares for her clients listens to their requirements and organises assistance in a competent and efficient way. Old style customer service at its best Auswide will def recommend this bank, Awesome! Mozo may receive a payment from financial providers listed on the site. Unfortunately, we don't have any branches in Tasmania. I'll be sure to let her know! I am doing this review not on behalf of the company I work for but as a result of my personal experience at your bank. Listing monitored by Auswide Bank representatives. Great Bank.Jess Shuttlewood was a stand out, she was absolutely fantastic and gave my daughter a wonderful first time banking experience.Jess is warm, kind, natural and friendly whilst having exceptional knowledge.Thank you Jess. I've been with Auswide since Q4 2019. Even on the weekends and nights. Thanks Jenn! Madison from the Brisbane City branch has been so helpful and nothing has been a hassle. Mozo may receive a payment from financial providers listed on the site. Auswide completely the opposite-the customer came FIRST :). I was then abruptly told they could do nothing for me. She repeated I don't have one. So, printed off the form, had Dad fill it out, had to take a picture of it, uploaded it onto my computer to then email to Dad's computer to then attach to an email. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. There’s very little risk to you as a borrower. I'll pass your feedback on to Katrina! Only problem not slot of branches in the Sunshine Coast Hinterland so have to travel to the coast. Great job. For more information please see Mozo's FSG, General advice disclaimer or Terms of use. Hi RoneB!That's awesome! These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Wow! Auswide is a stable bank that has a large deposit base which it can use to fund its home loans. I also wanted to see if I could get the $490 yearly account fee discounted or wiped out all together. Apparently I am NOT considered a Client UNLESS I am signing up for a New Loan? Hi Richard,Thanks for thinking of us! Based on 10 reviews as rated by the Mozo community. Thanks Julia! And no matter how much is on your account, you get a friendly old fashioned personalised service each time. Myself I have always received good service from the staff although others my differ from this. So I went in to the branch and the two ladies in the branch were wonderful and couldn't have been more helpful as we tried to explain to the accounts department that I had been paying the set figure from them per month on a fixed interest loan so how can they charge an early payout figure. From the instance they staff were friendly and very obliging. BE AWARE!!!!!! I had been with this bank for at least four years. Disgusted doesn't quite cover it. Very happy customer. Looks after us like red people always working for us. The ladies applied for a reimbursement for me but I still had to pay on the spot and they would refund my account if my application was successful. Terrible service, bad customer retention. Auswide Bank is a ProductReview.com.au Awards Winner for 2018.

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