They couldn't update my address so that the new phone would arrive to where I now live. Regardless of these, Fido is still worth the attention it’s getting and should be on your list if you’re looking for a budget internet option in Ontario. Hide, Download speed up to 5 Mbps @ $35/month (50GB), Download speed up to 30 Mbps @ $50/month (unlimited), Download speed up to 75 Mbps @ $65/month (unlimited), Download speed up to 150 Mbps @ $75/month (unlimited). Internet Packages. For an issue that wasn't even my fault in the first place, I thought they would be a bit more helpful and supportive. According to an article in the Financial Post complaint rates rose dramatically in 2017-2018 by a staggering 57%. Otherwise, it may take some time depending on how quick the company can get a line to your address. Please enable JavaScript to continue using this application. Got my bill, had 3 $40 charges for setting them up and the tablet is $10 a month.We never ever seen what we signed, so be careful, they will stick it to you.I’m still fighting to get some of the charges reversed, I got a S10 phone with the financing program and there was a promotion for 19.99 a month for the phone. If you feel like you don’t need a fast and uncapped internet connection, then Fido also offers a 5Mbps package for $35 per month with a monthly data cap of 50GB. They fixed this when I called in, but then they tried to force me to pay 2 months worth of bills. Best VoIP Service Providers For Small Business, Load More 901 King Street West Suite 400 Before you even think about saying 10 minutes is too long, it’s actually not. All seems well, until you notice one day that suddenly, you cannot access your data anymore – all because your account was breached after someone hacked your password. Impossible.I lost my connection and was on phone for 2 hours. The deals lasts 12 … Its setup is generally very easy – in fact, after the setup process, all you need is a connection to your computer, then a secure form of authentication is created between the device and your computer. The issue that I feel needs to be resolved is a more transparent approach to blacklisting which I hope they revise their policy on to help customers, but overall, they have remedied this situation.UPDATE 2: After further discussion, Rogers OPO/Fido cleared up as much as can reasonably be expected or requested. In situations like these, it is easy to panic because of the possibility of losing your information or it being used for negative purposes; but you can prevent that from happening by prioritizing your online security. Since the switch, my phone, which never had any problems with service, suddenly doesn't work in cities like Perry Sound and Paris, Ontario. When it comes to increasing online security, there are a multitude of questions you may have, and understandably so. Fido told me they would still charge me as they have only given me a window of two weeks for me to return the phone. The app also ties in nicely to the company’s other bonuses and reward features. Fido doesn’t seem to offer TV or home phone services that you can bundle your Fido Internet with. later I noticed the promotion is not applied in my bills and I am paying 56 a month instead. If Fido had communicated mistakes, compensated me, and made good on their offer, I would have stayed with them.------------Postscript: After leaving this post, Fido replied with:"Hey Truthbomb!That's not the experience we wish to offer you at all and we'd like to review this situation with you. Preferably Cat6 or higher. But really, that’s nothing. Getting a connection from Fido is easy.

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